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Privacy

Privacy Policy

At SharpHeels LLC ("SharpHeels," "we," "us," or "our"), we take your privacy and the confidentiality of our enterprise clients, executives, and users extremely seriously. This Privacy Policy describes how we collect, use, disclose, and protect information gathered when you visit sharpheels.com, subscribe to our newsletters, participate in our executive coaching or advisory services, or attend our events and workshops.

1. INFORMATION WE COLLECT
We collect information directly provided by you, as well as information generated through your use of our platform and executive services.

A. Personal & Executive Information

  • Subscription & Contact Data: Name, email address, job title, company name, phone number, and mailing address when you sign up for newsletters, request information, or register for events.
  • Executive Coaching & Advisory Data: Information provided during intake assessments, 1:1 executive coaching sessions, group cohorts, or advisory engagements.
  • Billing & Corporate Sponsor Data: Payment details, corporate invoicing information, and employer sponsorship details when services are procured directly or through enterprise procurement frameworks.

B. Demographic & Professional Data
We may request voluntary information such as industry, executive level, team size, annual income range, or professional development goals. This helps us tailor our curriculum, match executives with coaches, and deliver relevant enterprise solutions.

C. Automated Usage & Technical Data
Like most digital platforms, we automatically collect non-personally identifiable technical information when you navigate our site, including IP address, browser type, device type, operating system, pages viewed, time spent on pages, referring URLs, and interaction data.

2. HOW WE USE YOUR INFORMATION
We use the information we collect for the following business purposes:

  • To Deliver Services: Facilitating 1:1 coaching, small cohort circles, leadership workshops, offsites, and strategic advisory programs.
  • To Communicate: Sending program updates, session reminders, administrative notices, and digital newsletters.
  • To Improve Our Services: Analyzing site usage and program feedback to optimize our digital content, platform speed, and executive curriculum.
  • To Process Payments: Facilitating invoicing, corporate billing, and transactional processing.
  • In Aggregated/Anonymous Form: Sharing high-level, anonymized demographic metrics with corporate partners or sponsors (e.g., total event attendance by industry/level) without identifying any individual.

3. EXECUTIVE COACHING CONFIDENTIALITY & AI PROTECTION
A. Executive Coaching Privileges
We maintain strict confidentiality protocols for all 1:1 executive coaching and strategic advisory engagements. Individual session notes, career goals, and personal feedback shared during coaching remain confidential between the participant and their assigned SharpHeels coach, subject to applicable professional coaching standards and enterprise agreements.

 B. Artificial Intelligence (AI) Privacy Safeguards
SharpHeels LLC does notinput, store, or process any sensitive client data, coaching session transcripts, corporate assessment results, or proprietary client business information into public or unvetted Artificial Intelligence (AI) models or automated third-party recording tools without explicit prior written authorization.

4. INFORMATION SHARING & DISCLOSURE
SharpHeels LLC will never sell, rent, or trade your personal information or email address to third parties for marketing purposes. We may share information only under the following limited circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments (e.g., QuickBooks/Stripe/ACH), or delivering communications, strictly under confidentiality agreements.
  • Enterprise Sponsors: If your participation in a program or cohort is funded by your employer, we may share basic enrollment and attendance status with the sponsoring entity, as agreed upon in the enterprise scope of work.
  • Legal Compliance: When required by law, subpoena, or legal process, or to protect the safety, rights, or property of SharpHeels LLC, our clients, or the public.

5. COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar text files to enhance your site navigation, simplify user authentication, and gather aggregate usage statistics.

  • First-Party Cookies: Used to remember user preferences and maintain smooth site functionality.
  • Third-Party Analytics & Ads: Third-party partners (such as Google Analytics or advertising networks) may place cookies on your browser to measure site activity or deliver relevant sponsorship content.

You can set your browser to refuse all cookies or notify you when a cookie is sent. However, disabling cookies may impact your user experience on certain site features.

6. YOUR RIGHTS & OPT-OUT OPTIONS
A. Newsletter Unsubscribe
You may opt out of receiving promotional emails or newsletters at any time by clicking the "Unsubscribe" link located at the footer of any SharpHeels email.

B. Review, Access & Correction
Upon request, SharpHeels LLC will provide you with a summary of the personal information we maintain about you. You may request to review, correct, update, or delete your personal data by contacting us at the address below.

7. DATA SECURITY
We implement administrative, technical, and physical safeguards designed to protect personal and corporate information against accidental, unlawful, or unauthorized access, disclosure, loss, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

8. LINKS TO THIRD-PARTY WEBSITES
Our platform may contain links to external third-party websites. SharpHeels LLC is not responsible for the privacy practices, content, or policies of those third-party sites. We encourage you to review the individual privacy policies of any third-party services you visit.

9. MODIFICATIONS TO THIS POLICY
SharpHeels LLC reserves the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon posting to SharpHeels.com. We encourage you to review this page periodically.

10. CONTACT US
If you have any questions, concerns, or data requests regarding this Privacy Policy or our practices, please contact us:

SharpHeels
8127 Mesa Dr B206
Austin, TX 78759

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