Terms and Conditions

USER AGREEMENT

Please read this User Agreement before using this Service. By continuing to use SharpHeels, you agree to abide by the conditions of this User Agreement.

Welcome to SharpHeels ("SharpHeels.com", "Service" or "we"), owned and operated by SharpHeels LLC. By using this Service, you agree to be bound by all of the terms of this Agreement (the "User Agreement"). We reserve the right to change the terms of this User Agreement or to modify any features of this Service at any time without notice to you, and you agree to be bound by such changes. Any changes to this User Agreement shall become a part of this User Agreement and shall apply as soon as they are posted. The most current version of the User Agreement can be viewed at any time at: SharpHeels.com. Your use of this Service constitutes your agreement to all such terms, conditions and policies. Unless explicitly stated otherwise, any new features or functionality that augment or enhance the Service shall be subject to this User Agreement.

SharpHeels LLC reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that SharpHeels LLC shall not be liable to you or any third party for any modification, suspension or discontinuance of the Service.

1. SERVICES COVERED
These Terms apply to all products, content, and services offered by SharpHeels LLC, including but not limited to: online publications, digital content, live and virtual events, pay-per-view webinars, 1:1 executive coaching, divisional and team coaching, small cohort circles, leadership summits, executive retreats, and strategic advisory/consulting services (collectively, the "Services").

2. COPYRIGHT NOTICE & INTELLECTUAL PROPERTY
This Service (including, without limitation, text, photographs, graphics, video content, audio content, coaching content, frameworks, templates, and event content) is protected by copyright as a collective work or compilation under the copyright laws of the United States and other countries. All individual articles, content, events, coaching services, coaching worksheets, and other elements comprising this Service are also copyrighted works. You must abide by all additional copyright notices or restrictions contained in this Service. By posting content on the Service, including live events, a user is giving SharpHeels LLC the right to display such content on the Service and its affiliated publications and event productions and to distribute such content and use such content for promotional and marketing purposes.

(a) Unless expressly permitted, you may not copy, reproduce, distribute, publish, enter into a database, display, perform, modify, create derivative works, transmit, or in any way exploit any part of this Service, except that you may download material from this Service for your own personal use as follows: you may make one print copy that is limited to occasional articles of personal interest only. Without limiting the generality of the foregoing, you may not distribute any part of this Service over any network, including, without limitation, a local area network, nor sell or offer it for sale. In addition, these files may not be used to construct any kind of database.

(b) We are concerned about the integrity of our Service when it is viewed in a setting created by a third party that includes advertising or other materials that we have not authorized to be displayed with our Service. Neither you nor any third party shall make use of the contents of the Service in any manner that constitutes an infringement of our rights, including copyright or that has not been authorized by us.

3. PROHIBITION ON ARTIFICIAL INTELLIGENCE (AI) SCRAPING & RECORDING
You agree not to input, upload, transcribe, or process any proprietary SharpHeels LLC content, coaching session recordings, video feeds, materials, framework documents, or client/participant communications into any public or third-party Artificial Intelligence (AI) model, generative AI tool, automated meeting recorder, or recording bot without express prior written permission from SharpHeels LLC. Unauthorized use of SharpHeels LLC intellectual property in AI training models or software constitutes a material breach of copyright, intellectual property, and confidentiality.

4. CORPORATE NON-SOLICITATION & EXECUTIVE PLACEMENT FEE
Clients, corporate partners, and participants who access Services through SharpHeels LLC agree not to directly solicit, contract with, or employ any SharpHeels LLC executive coach, advisor, or independent contractor introduced through the Service during any active engagement and for a period of twelve (12) months following the completion of Services.

Should a client or enterprise partner directly engage, contract with, or employ a SharpHeels LLC contractor or coach outside of the SharpHeels LLC framework without prior written consent, the client agrees to pay SharpHeels LLC an Executive Placement/Conversion Fee equal to 25% of the contractor's first-year annualized compensation or direct contract value prior to the commencement of such engagement.

5. INDEMNIFICATION
You agree to indemnify and hold harmless SharpHeels LLC and its affiliates, and their respective members, directors, officers, managers, employees, shareholders, agents, contractors, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation by you of this Agreement. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this Section. In such event, you shall provide us with such cooperation as is reasonably requested by us.

6. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
THIS SERVICE IS AVAILABLE "AS IS." We do not warrant that this service will be uninterrupted or error-free. There may be delays, omissions, interruptions, and inaccuracies in the news, information, or other materials available through this service. We do not make any warranties, express or implied, including, without limitation, those of merchantability and fitness for a particular purpose, with respect to this service or any information or goods that are available or advertised or sold through this service. We do not make any representations, nor do we endorse the accuracy, completeness, timeliness, or reliability of any advice, opinion, statement, or other material or database displayed, uploaded, or distributed in this service or available through links in this service. We reserve the right to correct any errors or omissions in this service. Although we intend to take reasonable steps to prevent the introduction of viruses, worms, "trojan horses" or other destructive materials to this service, we do not guarantee or warrant that this service or materials that may be downloaded from this service do not contain such destructive features. We are not liable for any damages or harm attributable to such features. If you rely on this service and any materials available through this service, you do so solely at your own risk.

This service may contain various combinations of text, images, audiovisual productions, opinions, statements, facts, articles, market data, stock quotes, or other information created by SharpHeels LLC or by third parties. Due to the number of sources from which content in this service is obtained, and the inherent hazards of electronic distribution, there may be delays, omissions, or inaccuracies in such content. Accordingly, such content, including market data, is for your reference only and should not be relied upon by you for any purpose. Such content is not intended for the purpose of tax, financial, legal, or investment advice.

We are not responsible for the availability or content of other services that may be linked to this Service. SharpHeels LLC and its affiliates, and their respective members, directors, officers, managers, employees, shareholders, agents, and licensors are not liable for incidental, indirect, consequential, special, punitive, or exemplary damages of any kind, including, without limitation, lost revenues or profits, loss of business or loss of data, in any way related to this Service. Any claim against us shall be limited to the amount you paid, if any, for use of this Service.

7. PAY-PER-VIEW & VIRTUAL EVENTS
SharpHeels LLC virtual events and virtual coaching workshops are pay-per-view. The content for services is to be viewed by one (1) individual, the ticket owner, unless otherwise approved in writing by SharpHeels LLC. Sharing the event with an audience of non-registered users without authorization constitutes an infringement of our rights, including copyright, and violates our terms and conditions.

8. NO SHARING OR DISTRIBUTION OF SERVICES
You are not allowed to share the content with others or distribute it in any way without written approval by SharpHeels LLC. This includes all SharpHeels LLC content (online content, videos, worksheets, event content, coaching content, advisory materials, etc.).

9. SINGLE-USE LICENSE FOR EVENT TICKETS
By purchasing an event ticket, you agree to a single-use license to access the content for personal viewing only, not for commercial use, and within the designated viewing window. Once started, the event cannot be paused, rewound or downloaded and will not be available for viewing after the specified time period unless otherwise noted. On-Demand access to videos after the event is available only for use by the ticket holder and may not be distributed, copied, downloaded, or shared without written agreement by SharpHeels LLC.

10. RETROACTIVE LICENSE FEES
Any unauthorized use, rebroadcasting, livestreaming, recording, or distribution of SharpHeels LLC content, including internal company or group access by non-registered individuals, constitutes a material breach of these Terms and may result in Retroactive License Fees assessed at the applicable group, corporate, or enterprise rate based on the number of individuals who accessed the content.

11. CANCELLATION & RESCHEDULING POLICIES
(a) 1:1 Coaching & Advisory Sessions: For individual coaching and advisory sessions, cancellations or rescheduling requests must be submitted in writing at least twenty-four (24) business hours prior to the scheduled session. Sessions canceled with less than 24 hours' notice, or missed sessions ("no-shows"), will be fully charged and deducted from the client's session allotment.

(b) Event Registrations & Training Programs: Once paid, registration fees for SharpHeels LLC Events and Training Programs are non-refundable. If a registrant desires to reschedule attendance, registration is transferable to another SharpHeels LLC event or program provided registrant gives at least thirty (30) days' written notice via email. The rescheduled event must take place within one (1) year from the original date. Transfer of tickets or credits to another person is permitted.

12. EVENT POLICIES & COMPLIMENTARY SERVICES
(a) Inclement Weather Policy: In the event of dangerous weather conditions or safety concerns, SharpHeels LLC may postpone an event or convert the event to a virtual format. Postponements/changes will be communicated via email and posted online.

(b) Event Postponement: If an event or session is postponed, the new date and time will be communicated as soon as possible. If the rescheduled date does not align with your schedule, you will receive a credit equal to your original purchase amount toward a future service or event.

(c) Complimentary Services: If your purchase includes complimentary access to additional services, these services are free only with your qualifying purchase. If your underlying purchase is canceled or refunded, complimentary services will be charged at their regular standard rates.

13. TERMINATION & SURVIVAL
This Agreement may be terminated by either party for any reason at any time. Sections 2 through 6, Section 8, and Section 10 shall survive any termination of this Agreement.

14. GOVERNING LAW & JURISDICTION
This Agreement shall be governed by and construed in accordance with the laws of the United States and the State of Texas, applicable to agreements made and to be performed therein, without regard to conflict of laws principles. Any legal action or proceeding arising under this Agreement shall be brought exclusively in the state or federal courts located in Texas.

BY USING THE SERVICE, OR PURCHASING PRODUCTS AND SERVICES FROM SHARPHEELS LLC, YOU AGREE TO ABIDE BY ALL TERMS OF THIS AGREEMENT.

THANK YOU